Twenty years is a long time in the life of any organisation. It is more so for a not for profit organisation like Vishwas which was a sort of trend setter to extend free and confidential services to help people in emotional stress. It is quite amazing to imagine now that Vishwas came into being purely by chance thanks to the initiative of Lata Jagannathan of Bangalore Medical Trust (more popularly known as TTK Blood Bank) and Kishore Rao of Karunashraya and the first training programme for lay volunteers conducted by PRN Murthy in June 1991. From 29 August 1991 till today the journey has been exciting, satisfying and rewarding.